bajji 99's Privacy Policy

Introduction and Scope

This privacy policy applies to all members who use the bajji 99 website and related applications. By opening an account on bajji 99 or by continuing to use the platform, you are considered to have accepted the terms of this policy.

bajji 99 is committed to creating a safe and transparent online gaming environment for users in Bangladesh. We take the protection of any personal information provided on our platform very seriously. To learn more about the scope and terms of our services, please read the Terms and Conditions page.

This policy may be updated from time to time. For any significant changes, bajji 99 will notify members as early as possible. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

What Information Is Collected

bajji 99 collects only the information necessary for providing membership, operating services, and ensuring security. The types of information collected are listed below:

2.1 Registration Information

• Full name and date of birth (for age verification — this platform is for members aged 21+ only)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or other identity document details (for KYC verification)

2.2 Financial Information

• Details of deposit and withdrawal methods (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction history and amounts
• Mobile banking account number (where applicable)

2.3 Technical Information

• IP address, device type, and operating system
• Browser type and version
• Cookie and session data
• Logs of gaming activity on the platform

2.4 Communication Information

When you contact the bajji 99 support team via live chat or email, records of those conversations may be stored. This information is used to improve service quality and to resolve complaints.

Purpose of Information Use

Collected information is used for the following purposes:

• Providing membership and managing accounts
• Ensuring age verification — bajji 99 serves only those aged 21 and above
• Processing financial transactions including deposits and withdrawals
• Preventing fraud and maintaining account security
• Managing bonuses and promotional offers
• Customer support and complaint resolution
• Analysing platform performance and improving services
• Meeting legal obligations

bajji 99 never sells or commercially rents members' information to third parties.

Information Disclosure and Sharing

bajji 99 may share limited information with specific parties in certain circumstances. The cases in which information may be shared are as follows:

4.1 Service Provider Partners

Only the necessary information is shared with trusted third parties engaged in activities such as payment processing, technical infrastructure, or game delivery. These partners are contractually bound to uphold bajji 99's privacy standards.

4.2 Legal Requirements

bajji 99 may be required to disclose relevant information in response to court orders, lawful requests from government authorities, or other legal obligations.

4.3 Fraud and Security

Information may be shared with relevant authorities when needed for fraud investigations, anti-money laundering efforts, or to protect the security of the platform.

Information Security Measures

bajji 99 uses industry-standard technology and processes to protect your information. Our key security measures are as follows:

• SSL/TLS Encryption: All data transmitted on the website and app is carried over SSL encrypted connections.
• Password Hashing: Members' passwords are never stored directly — they are kept only in a transformed form using strong hashing algorithms.
• Access Controls: Access to members' information is granted only to authorised staff on a need-to-know basis.
• Data Backup: Data is regularly stored in secure backup systems.
• Security Monitoring: Round-the-clock system monitoring is in place to detect suspicious activity.

However, no service can make data transmission over the internet entirely risk-free. While bajji 99 takes every precaution, users must also take responsibility for keeping their own account credentials confidential.

Cookies and Tracking Technologies

bajji 99 uses cookies and similar technologies to keep the platform running properly. These technologies help remember certain information during your browser session.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login status, storing security tokens, and processing payments. Disabling these will prevent the platform from functioning.
• Analytics Cookies: Used to understand which pages are visited most. This information is analysed in aggregate.
• Preference Cookies: Used to remember your preferences such as language selection or display settings.

6.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may interfere with account access and transaction functions.

Data Retention Period

bajji 99 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All member information is retained while the account is active.
• Even after an account is closed or deactivated, financial transaction records are kept for a defined period as required by law.
• Certain information may be retained for a longer period if needed for fraud prevention or dispute resolution.
• Once legal obligations have ended, information is securely deleted or anonymised.

Members' Rights

Every member of bajji 99 has the following rights regarding their personal information:

8.1 Right to Know

You may ask what information bajji 99 holds about you and how it is being used. Contact our support team for this and the relevant information will be provided.

8.2 Right to Correction

If any information in your profile is incorrect, you may request a correction. Providing accurate information is also the member's responsibility, as incorrect information can cause complications during verification and transactions.

8.3 Right to Close Account

You may request account closure at any time. Upon receiving the request, the account will be deactivated subject to settlement of any pending transactions. However, some information may need to be retained for the period described above for legal reasons.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from bajji 99, you can change this preference at any time through the support team. However, important account-related messages cannot be stopped.

For more information on responsible gaming, visit our Responsible Gaming page, where you will find details on how to manage your gaming activity and set limits.

Protection of Minors

bajji 99 is for those aged 21 and above only. Age is verified at the time of registration to confirm adulthood, and identity documents may be requested if necessary.

Information from anyone under 21 is not knowingly collected. If it is found that a minor has opened an account using false information, that account will be closed immediately and the associated information will be deleted.

Third-Party Links and Services

bajji 99 works with third-party software providers to deliver games on the platform. These providers may have their own privacy policies, and some of your gaming data may be processed through their systems. bajji 99 is not responsible for the privacy practices of these third parties, but works only with verified and trusted partners.

Policy Changes and Notifications

bajji 99 reserves the right to amend this privacy policy as needed. Members will be notified via the email or mobile number registered to their account before any significant changes take effect.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. It is therefore advised to review this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the bajji 99 support team. Our support is available seven days a week, 24 hours a day via live chat and email — in both Bengali and English.

Contact us by email: [email protected]

For general enquiries, visit our FAQ page — where you will find answers to frequently asked questions on topics including accounts, payments, and privacy.